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Operations Manager
Price : Please contact
Date listed : 2009-Jan-09
Compass Group, The Americas Division is the nation’s largest contract support services and hospitality provider, with over 160,000 associates throughout the United States, Latin America, and Canada and revenues of $7.​7 billion.​ Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to catering and vending.​ That kind of commitment commands only the best, and it’s our great people providing great service that generates our great results.​ In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential.​ Play a key role in our future success.​

 

Crothall Services Group provides facilities management services to over 500 hospitals, colleges, schools, and businesses throughout the US and Canada.​  Formed in 1991, annual sales exceed $600 million.​  In our Environmental Services/​Housekeeping Division, our on-site managers train and direct hourly cleaning staff and administer our programs (many are software based).​  Our objective is to reaise cleaning standards and lower costs, promoting high customer satisfaction and retention.​  Our people are our most important asset.​  Building their skills and careers means that we can betters support our customers and meet the challenge of future growth.​  Come with energy and passion, and we\'ll teach you the business.​  Grow with us.​

 
Job Description

Directs and oversees operational needs of the Housekeeping Department.​  Coordinates the tasks of the subordinate supervisory staff.​  Assures that staff is trained in accordance with JCAHO guidelines.​  Schedules staff to meet the needs of the facility doing so in line with budgetary constraints.​  In the absence of the Unit Director acts as the administrative liaison between key client contacts and the department

 

Job Responsibilities:

 

    *

      Establish and annually review standards and work procedures for all Housekeeping staff in accordance with established policies and practices of the facility.​  
    *

      Plan work schedules, hours, areas of work and job duties to ensure adequate housekeeping services are rendered to all areas.​
    * Interview, select, hire, evaluate and recommend termination of facility housekeeping personnel in accordance with facility standards.​
    *

      Orientate, develop and supervise of all supervisory/​housekeeping staff under span of control.​
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      Regularly inspect and evaluate physical condition of facility; recommend painting, repairs and furnishings.​
    *

      Provide monthly administrative progress reports relative to short term accomplishments, future short term plans and staff education/​training
    *

      Supervise the relocation and storage of all furnishings and equipment as well as the relocation of space to improve the sanitation and appearance of the facility.​
    *

      Report unsafe conditions and conduct research to improve housekeeping technology.​
    *

      Conduct regular staff meetings and communicate with members of other departments to coordinate housekeeping activities.​  May serve on facility-wide committee.​
    *

      Schedule major project work, assuring that adequate staff and supplies are available to perform said tasks.​
    *

      Conduct regular inventory of housekeeping supplies and order same, keeping costs in line with approved budgetary amounts.​
    *

      Maintain and support facility goals and objectives as they relate to third party patient survey process
    *

      Coordinate all outside services relative to the Housekeeping department (ie.​ Pest Control, Window Cleaning, Medical Waste, Solid Waste, Document Destruction and Recycling program.​

Job Requirements:

    *

      Four year college degree or equivalent work experience
    * One to two years supervisory experience in housekeeping or service-related field with high customer/​client contact required
    *

      Ability to communicate effectively in written format and oral presentations
    *

      Ability to multi-tasks and establish priorities
    *

      Ability to maintain organization in a changing environment
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      Exhibits initiative, responsibility, flexibility and leadership
    *

      Possess a thorough knowledge of contract administration and office procedures
    *

      Ability to use working knowledge of working environment to meet established goals and objectives
    *

      Demonstrated progressive growth in the field of health care housekeeping facility maintenance.​

Great People.​ Great Service.​ Great Results.​
At Compass Group, The Americas Division, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve.​ We retain the finest workers with a highly competitive compensation and comprehensive benefits plan.​ If you’re looking for a career where you set the standard for personal advancement, then Compass Group, The Americas Division is for you! Working together, we will continue to experience success as the industry’s best.​

 

Achieving leadership in the foodservice industry

Compass Group, The Americas Division is a diversity growth-oriented organization.​ Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates.​ EOE & AA Employer M/​F/​D/​V

 

All applicants must apply online at www.​compassgroupcareers.​com.​




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